Drag and drop programming has been one of the key drivers of control system change with the Control4 brand at the vanguard of this transformation. By reducing the complexity of programming, we’ve enabled the industry footprint to grow faster, bringing the benefits of integrated smart home technology more quickly within the reach of many more homeowners.
Hand in hand with this innovation, we are also seeing an increasing capability from our Partners to personalise the control experience for their customers. With a fully integrated Control4 Smart Home, consumers can easily bundle actions that all work together without having to painstakingly program and install all of that themselves. Access and control of the system can be personalised to the right family members or made available to all at centralised locations for convenience and ease of use. Taking that level of personalisation even further, our industry can, of course, integrate technology to meet unique and truly custom solutions, whatever they might be.
Another huge trend is the embedding of remote control and management access into the automation platform. Our Control4 Platform allows native access to cloud-based features in the OvrC platform, our industry-leading, cloud-based remote management system. By enabling OvrC Pro on a Control4 Controller, integrators can provide network monitoring and management for troubleshooting, rebooting, self-healing and handling software upgrades without having to visit site. A key feature of OvrC is that there is no recurring software cost or sign-up fee, so integrators can easily incorporate it into customer service packages, resulting in no disruption or extra cost to the client. At the same time, they can develop effective service level agreements as a critical part of their business growth strategy with complete confidence.
We are also seeing a broader adoption of power management solutions as an integral part of the control platform installation. Products from the Snap One WattBox brand can again integrate natively with Control4 and provide another layer of support, offering valuable insights into the power usage and performance of a customer’s system as well as additional remote management capabilities.
Ultimately, customers are looking for a rock solid, reliable system that’s easy to use and can be accessed from anywhere. A fully integrated Control4 Smart Home can be customised to their specifications and lifestyle and meet their expectations by seamlessly integrating a wide range of technology onto the automation platform and providing an exceptional user experience.
Meanwhile, integrators can leverage the opportunity provided by personalisation and improved remote access to take their customer service offering as well as their business revenues to the next level.
