INTRODUCTION
By using the software downloaded from Snap One, LLC, a North Carolina limited liability company (“Company”), or that is embedded on any of Company’s products, regardless of brand (including but not limited to Control4, OvrC, Luma, Clare, and Access Networks), or any other Company software or application, including any updates or upgrades thereto (collectively the “Software”), or any services provided by Company including those related to the products or Software (collectively the “Product”), even if you are not asked to click, tick a box, or take some other step to accept them, you agree to the terms of this End User License Agreement (“EULA”) between you and Company. If you are entering into this agreement on behalf of an organization, you represent and warrant that you have the authority to enter into this EULA on behalf of the organization, and that the organization agrees to be bound by all of the terms of this EULA. IF YOU DO NOT AGREE TO THE TERMS OF THIS EULA, OR IF YOU DO NOT HAVE AUTHORITY TO ENTER INTO THIS EULA ON BEHALF OF THE ORGANIZATION OR ULTIMATE END USER OF THE PRODUCT, YOU MAY NOT USE THE PRODUCT SOFTWARE AND YOU MAY CHOOSE TO PROMPTLY RETURN THE PRODUCT. Your use of (a) the website(s) located at www.control4.com, www.snapav.com, www.accessnetworks.com, and any other web pages owned or operated by Company or which link to this EULA (collectively the “Website”) or (b) services accessed through the Website or software or applications that may be downloaded to your Product, mobile device, tablet, personal computer or other device, including any online accounts that you have with us as an end user and any digital services that Company provides to enable you to better use your Product, is governed by the Terms of Use, available at www.snapone.com/legal. Any information that you provide to Company or is collected through the Product is governed by the terms of the Company’s Privacy Policy located at www.snapone.com/legal. Your purchase of the Product is governed by the limited warranty, the terms of which are provided with the Product. The terms and conditions of this EULA describe the permitted uses and user(s) of the Software.
LICENSE GRANT
Provided that you comply with all terms and conditions of this EULA and pay all applicable fees, Company grants you a non-exclusive, non-transferable, internal, limited license to use the applicable Software hereby licensed to you, in executable object code form only, solely for use on the applicable device that you own or control and solely for use in conjunction with the applicable Products. All rights of every kind that are not expressly granted to you in this EULA are entirely and exclusively reserved to and by Company. You may use the Products solely as expressly provided in this EULA. You may not rent, lease, loan, sublicense, modify, translate, reverse engineer, decompile, disassemble, or create derivative works based on the Product, nor assist or permit anyone else to do so.
The terms of this License will govern any upgrades, updates, or modifications provided by Company that replace and/or supplement the Software ("Revision”) and such Revisions shall be included within the definition of Software, unless such Revision is accompanied by a separate license in which case the terms and conditions of that license will govern. In the event that Company makes a Revision generally available only to customers with Products covered by (a) a valid maintenance contract or (b) an active software warranty ("Supported Equipment”), it shall be a violation of this Agreement to install the Revision on any Product that does not meet the criteria for Supported Equipment.
INTELLECTUAL PROPERTY AND COMPANY’s TRADEMARKS
The Software and associated documentation and all worldwide copyrights, trade secrets, and other intellectual property rights therein are the exclusive property of Company and its licensors. Company and its licensors reserve all rights in and to the Software not expressly granted to you in this EULA. The Software is licensed to you, not sold, under this EULA. There are no implied licenses in this EULA. All suggestions or feedback provided by you to Company with respect to the Software shall be Company’s property.
Company names, brand, and Product names and all related names, logos, designs, and slogans are Company’s trademarks. You may not use or display such marks, or any substantial similar marks, in whole or in part in any jurisdiction, without the prior written permission of Company. All other names, logos, product and service names, designs and slogans featured on Company’s Products are the trademarks of their respective owners.
OPEN SOURCE; THIRD PARTY LICENSES
Certain items of independent, third-party code may be included in the Software that are subject to a third-party license, including without limitation, an open source license such as the GNU General Public License (“GPL”) or other open source licenses (“Third-party Software”). The Third-party Software is licensed under the terms of the license that accompanies such Third-party Software. Nothing in this EULA limits your rights under, or grants you rights that supersede, the terms and conditions of any applicable end user license for such Third-party Software. In particular, nothing in this EULA restricts your right to copy, modify, and distribute such open source Software that is subject to the terms of the applicable license (available at www.control4.com/opensource and/or www.snapone.com/legal).
TERM AND TERMINATION
This EULA and the license granted hereunder are effective on the date you first use the Product and shall continue for as long as you own the Product, unless this EULA is terminated earlier as provided under this section. Company may terminate this EULA at any time if you fail to comply with any terms hereof or fail to pay any fees when due to Company. You may terminate this EULA effective immediately upon written notice to Company. In the event of any termination of this EULA or your rights hereunder, all provisions of this EULA except the License Grant above shall survive such termination and you agree to continue to be bound by these terms. Upon termination, you agree to immediately cease using and destroy all copies of the Software.
If you have purchased the Products in a jurisdiction in which you are entitled to a cooling-off period between purchase and download of any digital aspect of a Product, you hereby waive your rights to a cooling-off period in order to download the digital aspect of the Product within that cooling-off period.
DISCLAIMER OF WARRANTY
NOTWITHSTANDING ANYTHING TO THE CONTRARY AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COMPANY PROVIDES THE SOFTWARE “AS IS” WITHOUT WARRANTY OF ANY KIND UNLESS EXPRESSLY STATED OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COMPANY FURTHER DISCLAIMS ALL OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY COMPANY OR A COMPANY AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY. COMPANY MAKES NO WARRANTY THAT THE SOFTWARE WILL BE UNINTERRUPTED, FREE OF VIRUSES OR OTHER HARMFUL CODE, TIMELY, SECURE, OR ERROR-FREE.
LICENSE RIGHTS, USE RESTRICTIONS AND MAINTENANCE
Company reserves all rights not expressly granted to you in this EULA. Without limiting the generality of the foregoing, you shall not (except to the limited extent expressly permitted by applicable law): (a) copy, modify, rent, lease, sell, distribute, use as a service provider for third parties or other similar type of environment, sublicense, translate, or reprogram the Software or any portion thereof; (b) timeshare the Software, make the Software available to others on the Internet or any online service, or allow others to copy, access or use the Software; (c) reverse engineer, decompile, or disassemble the Software; (d) use any individual component of the Software in a standalone mode; (e) create derivative works based upon the Software; (f) use the Software to perform any activity that is or may be, directly or indirectly, unlawful, harmful, threatening, inhibiting, abusive, harassing, tortuous, or defamatory, nor to perform any activity that breaches the rights of any third party; (g) take any actions that would cause the Software to become subject to any open source or quasi-open source license agreement not otherwise applicable; or (h) transfer the Software or your license rights under this EULA, in whole or in part.
IN ADDITION, IN NO EVENT DOES COMPANY AUTHORIZE YOU OR ANYONE ELSE TO USE THE SOFTWARE WHERE THE SOFTWARE’S FAILURE TO PERFORM CAN REASONABLY BE EXPECTED TO RESULT IN SIGNIFICANT PHYSICAL INJURY, OR IN LOSS OF PROPERTY, OR IN LOSS OF LIFE. ANY SUCH USE IS ENTIRELY AT YOUR OWN RISK, AND YOU AGREE TO INDEMNIFY AND HOLD COMPANY HARMLESS FROM ANY AND ALL CLAIMS OR LOSSES RELATING TO SUCH UNAUTHORIZED USE.
Company may from time to time develop patches, bug fixes, updates, upgrades, and other modifications to improve the performance of the Software, to comply with laws, or to protect Snap One or third-party proprietary rights (“Updates”). You acknowledge that you may be required to install Updates to use the Software and you agree to promptly install any Updates Company provides. In addition, you acknowledge that Company may update the Software without requiring any additional consent or action from you, and you consent to Company automatically updating the Software, as described above by connecting to the Company server. If you do not wish to receive such Updates, your remedy is to discontinue using the applicable Internet services in conjunction with the Software or discontinue using the Software.
LIMITATION OF LIABILITY
NOTWITHSTANDING ANYTHING TO THE CONTRARY BUT SUBJECT TO THE LAST SENTENCE OF THIS SECTION, (A) COMPANY WILL NOT BE LIABLE TO YOU, OR ANY THIRD PARTY, FOR ANY LOSS OF USE, LOST DATA, LOST PROFITS, OR INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES RELATING TO THE PRODUCTS OR THIS EULA, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND (B) COMPANY’S TOTAL CUMULATIVE LIABILITY IN CONNECTION WITH THE PRODUCTS AND THIS EULA, WHETHER IN CONTRACT OR TORT OR OTHERWISE, SHALL NOT EXCEED IN THE AGGREGATE THE PORTION OF THE FEES PAID FOR THE PRODUCTS DURING THE SIX MONTHS IMMEDIATELY PRIOR TO THE EVENT GIVING RISE TO SUCH LIABILITY OR REPLACEMENT OF DEFECTIVE MEDIA OR PROVISION OF A REASONABLY SIMILAR PRODUCT, AS DETERMINED IN COMPANY’S SOLE DISCRETION. THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT. COMPANY DISCLAIMS ALL LIABILITY OF ANY KIND OF COMPANY’S SUPPLIERS, DISTRIBUTORS, DEALERS, AND THIRD-PARTY SERVICE TECHNICIANS AND INSTALLERS. COMPANY IS NOT RESPONSIBLE FOR ANY LIABILITY ARISING OUT OF CONTENT PROVIDED BY YOU OR A THIRD PARTY THAT IS ACCESSED THROUGH THE PRODUCT AND/OR ANY MATERIAL LINKED THROUGH SUCH CONTENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, SO THIS EXCLUSION AND LIMITATION MAY NOT BE APPLICABLE IN SUCH JURSIDICTIONS.
YOUR INDEMNIFICATION OF COMPANY
You agree to defend, indemnify, and hold harmless Company and its officers, directors, employees, consultants, agents, and other representatives, from and against any and all suits, claims, actions, proceedings, damages, demands, injuries, liabilities, losses, costs and expenses (including reasonable attorneys’ fees), arising from or related to: (a) your negligence or willful misconduct; (b) your use of the Products; (c) your breach of any of your representations, warranties, obligations, or covenants in this Agreement; and (d) your use of Third-Party Content, defined below.
THIRD-PARTY CONTENT
The Software may give you the ability to access content, such as music or video services, television or other material, controlled or provided by third parties (“Third-Party Content”). Your right to use the Software is subject to the terms of any licenses relating to such technology and data, which are hereby incorporated in this EULA by this reference. You understand and acknowledge that: (a) Third-Party Content providers may restrict or revoke your access to their content at any time; (b) Company is not responsible for and has no editorial control over any Third-Party Content, and Company does not sponsor or endorse any such content; and (c) Company has no control over the distribution of Third-Party Content. You agree that Company will have no liability to you or to any third parties, including without limitation to anyone else who uses your Products or system into which such Products are integrated, with regard to any Third-Party Content. You also agree and declare that any and all Third-Party Content accessed or transferred by you or your guests using the Software, Services or the Products are for personal, non-commercial use and will not be used to illegally copy, display or otherwise make use of Third-Party Content without authorization from the appropriate rights holder. Unauthorized copying or distribution of copyrighted or trademarked work or marks may constitute an infringement of the copyright or trademark holders’ intellectual property rights. Company reserves the right to terminate your account if you infringe or may infringe (in Company’s reasonable discretion) upon the intellectual property rights of others. In addition, steps intended to defeat or bypass security measures designed to prevent infringement of the intellectual property rights of others may be illegal under U.S. law or comparable foreign laws. Company reserves the right to terminate your account if you develop or use any method to defeat or bypass such security measures and to take any other necessary or appropriate action to prevent infringement of the intellectual property rights of others.
USER CONTRIBUTIONS
You may, through use of the Website or Products, have access to message boards, chat rooms, bulletin boards and other interactive features Company hosts, that allow users to post content or materials (collectively, “User Contributions”) where other users can view them. You are responsible for any User Contributions that you submit and you have full responsibility for such content, including its legality, reliability, accuracy and appropriateness. Any User Contribution that you post will be considered non-confidential and non-proprietary and Company and other users may use, copy and distribute it. Your User Contributions must not contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, contrary to any relevant law, or otherwise objectionable.
DEALERS ARE INDEPENDENT CONTRACTORS, NOT AGENTS OF COMPANY
You are required to purchase your Products from an independent Company dealer or distributor (hereafter referred to simply as “dealer”) authorized to sell such Product and by purchasing such Product you acknowledge that your selection of such dealer or distributor is at your independent discretion and choice. You are responsible to select a competent dealer that meets your expectations. Such dealer may offer additional installation, configuration or ongoing maintenance services. You acknowledge that your dealer is an independent service provider and is not an employee, partner, joint venture, or agent of Company, and has no right to bind Company legally or otherwise make commitments on behalf of Company. While such dealers receive training regarding Company Products, Company has no control over the actions of its dealers and will have no responsibility or liability for the acts or omissions of your dealer, and Company hereby expressly disclaims any such responsibility or liability. Any disputes, which may arise between you and your dealer, are to be resolved between you and your dealer.
You agree to allow Company to share collected information and data about your network, system and associated products with your dealer in order to provide improved technical, product and software support through Company’s BakPak, OvrC and other similar remote monitoring services.
RESTRICTED RIGHTS
The Software is commercial in nature, and is a “Commercial Item,” as that term is defined in 48 C.F.R.§2.101, consisting of “Commercial Computer Software” and “Commercial Computer Software Documentation,” as such terms are defined in 48 C.F.R. §252.227-7014(a)(5) and 48 C.F.R. §252.227-7014(a)(1), and used in 48 C.F.R. §12.212 and 48 C.F.R. 227.7202, as applicable. Pursuant to 48 C.F.R. §12.212, 48 C.F.R.§252.227-7015, 48 C.F.R. §227.7202 through 227.7202-4, 48 C.F.R. §52.227-19, and other relevant sections of the Code of Federal Regulations, as applicable, the Software and all related publications, commercial computer software, and commercial computer software documentation are distributed and licensed to United States Government end users, if at all, with only those rights as granted to all other end users, according to the terms and conditions contained in this EULA.
EXPORT CONTROLS
You agree to comply with all export and import laws and restrictions and regulations of any applicable United States or foreign agency or authority, and not to export, re-export, or import the Software or any direct product thereof in violation of any such restrictions, laws or regulations, or without all necessary approvals. For example, you may not export or re-export any commodities, software, or technical data received from Company, or any direct product of such commodities, software or technical data, to any proscribed country, party, or entity listed in the applicable laws, regulations, and rules of the U.S. government, or any applicable foreign governmental authority, unless properly authorized. As applicable, you and Company each shall obtain and bear all expenses and responsibility relating to any necessary EULAs and/or exemptions with respect to its own export or re-export of the Software. The information regarding export laws set forth herein is not necessarily complete, and you should refer to the relevant governmental authority for more information.
MISCELLANEOUS
(a) This EULA constitutes the entire agreement between you and Company concerning the subject matter hereof and may only be modified by a written amendment signed by you and an authorized executive (Vice President or higher) of Company. (b) Except to the extent that applicable law (if any) provides otherwise, this EULA shall be governed by the laws of the State of Utah, excluding its conflict of law provisions. (c) You expressly agree that jurisdiction for any claim or dispute arising from the use of the Products resides in the federal and state courts of the State of Utah and you consent to the personal jurisdiction thereof. (d) This EULA shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods. (e) YOU AND COMPANY EACH HEREBY UNCONDITIONALLY WAIVE YOUR AND ITS RESPECTIVE RIGHTS TO A JURY TRIAL OF ANY CLAIM OR CAUSE OF ACTION ARISING DIRECTLY OR INDIRECTLY OUT OF, RELATED TO, OR IN ANY WAY CONNECTED WITH THE PERFORMANCE OR BREACH OF THIS AGREEMENT, AND/OR THE RELATIONSHIP THAT IS BEING ESTABLISHED BETWEEN YOU AND COMPANY. The scope of this waiver is intended to be all encompassing of any and all disputes that may be filed in any court or other tribunal (including, without limitation, contract claims, tort claims, breach of duty claims, and all other common law and statutory claims). Any cause of action by you with respect to the Products (and/or any content, information, data, files, software, products or services related thereto) must be instituted within one (1) year after the cause of action arose or be forever waived and barred. All actions shall be subject to the limitations set forth in the Terms. THIS WAIVER IS IRREVOCABLE, MEANING THAT IT MAY NOT BE MODIFIED EITHER ORALLY OR IN WRITING, AND THE WAIVER SHALL APPLY TO ANY SUBSEQUENT AMENDMENTS, RENEWALS, SUPPLEMENTS, OR MODIFICATIONS TO THIS AGREEMENT, AND RELATED DOCUMENTS, OR TO ANY OTHER DOCUMENTS OR AGREEMENTS RELATING TO THIS TRANSACTION OR ANY RELATED TRANSACTION. ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE PRODUCTS MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED. In the event of litigation, this Agreement may be filed as a written consent to a trial by the court. (f) If any part of this EULA is held invalid or unenforceable, that part shall be construed to reflect the parties’ original intent, and the remaining portions remain in full force and effect, or Company may at its option instead terminate this EULA. (g) The controlling language of this EULA is English. If you have received a translation into another language, it has been provided for your convenience only. (h) A waiver by either party of any term or condition of this EULA or any breach thereof, in any one instance, shall not waive such term or condition or any subsequent breach thereof. (i) You may not assign or otherwise transfer by operation of law or otherwise this EULA or any rights or obligations herein. Company may assign this EULA to any entity at its sole discretion. (j) This EULA shall be binding upon and shall inure to the benefit of the parties, their successors and permitted assigns. (k) Neither party shall be in default or be liable for any delay, failure in performance (excepting the obligation to pay) or interruption of service resulting directly or indirectly from any cause beyond its reasonable control.
AMENDMENTS TO THIS EULA
Company may revise and update this EULA from time to time at its sole discretion. If Company makes material changes to this EULA that will affect you, you may be notified through a notice on the homepage or landing page of any online account or app that these Terms cover, or via email (at the email address you provide). Notwithstanding the foregoing, all changes are effective immediately when Company posts them at www.snapone.com/legal. Your continued use of the Products following the posting of a revised EULA means that you accept and agree to the changes. If you do not agree to any changes to this EULA then you must stop using any Product covered by them.
Last updated: March 2023
Phone
(866) 424-4489
